November 22nd, 2009

Internet: A threat to government or the other way around? (Part 3)

Posted by Doug Hanchard @ November 22, 2009 @ 3:32 PM

Categories: Censorship, Congress, Courts, E-government, Elections, Government 2.0, Government technology, Homeland security, Journalism, Justice, Law enforcement, Regulations, Senate, Social networks, State & Local Govt, Web, politics

Tags: U.S., Safety Agency, Government, Internet, Vertical Industries, Doug Hanchard

Part III

From 1959 to 1975, the era of demonstration (Vietnam War) was to protest on the lawns and parks of universities and public venues. The Kent State shootings by National Guard troops in May of 1970 was not the first demonstration against government, but it certainly was the event that ignited further demonstrations at universities all over the United States. Demonstrators had no defense against armed troops and the toll was significant both in political values and individual trust in government. News organizations covered every demonstration nationally from that event onwards until the end of 1975.

There are more Internet Packets than there are bullets

Almost 40 years later, some government officials and elected official are pushing agendas that have long term consequences to its people that have similar overtones of big brother control.  Today the landscape is very different.  If people don’t like what they see potentially becoming Law, they have a new tools without fear of an M-16 being pointed at them. At one extreme end of protest, several protests went directly onto the offensive and have launched cyber war attacks against government institutions such as Estonia. It has been alleged that a U.S. Congressman suggested cyber attacks should be ordered against North Korea. I investigated this claim and could not find a single article verifying its authenticity, but it’s been reported all over the internet. A request for an interview was declined by the Congressman’s office.

It doesn’t stop there; non government groups are also launching political cyber attack campaigns against (VANK vs. Japan) each other. Emailing an elected official was the first step. Media tools which are now at the disposal of anyone, is an arsenal that has far more power than any individual or group in government can defeat. Instead of thousands of journalists covering a story, there is potentially billions of people reporting bits of news that are crisscrossing the globe that nobody can stop - for now. There is the potential for citizens to protest by using the internet to attack their own government, particularly in the United States and the U.K. and may believe it is their right to do so. This is not the kind of digital divide that government knows how to deal with either.  The days of the Boston Tea party are long gone and we know what happened two years later and that is not a scenario that will unfold either.

Governments have seen this potential and are developing applications and systems that can defend and attack any Internet event, foreign or domestic. This is not (just) about firewalls and creating offensive capabilities, but also about proposing new laws, which many believe are the beginning of a new era of government knows best.

Information is power

Many fear this could behold a future that dictates who holds control over the Internet. Early indications are that this view has some validity. Several nations (United Kingdom, United States, Canada, Egypt, Saudi Arabia, China, and Russia) are already monitoring and archiving significant information about their constituents.  There’s nothing new in knowledge that databases exist containing information about its citizens. Here’s what is new: the scale and ultimate purpose. Public safety agencies are encouraged to share multiple databases of information. That has created a new culture in police enforcement and created a new breed of police officer that simply has far more information than they need or should have available to them upon which to make an appraisal or use with valid merit. We have witnessed new variants of stereotype and investigation methods police officers use which are wrong in its outcome. England’s decision to maintain DNA records of individuals, even if found innocent has already caught several police officers making snap decisions that a suspect must be guilty of ’something’ - is a classic example that happens routinely.

What’s good for catching the bad guy maybe worse for the upstanding citizen

People realize that information is kept and archived about them. How it is used or manipulated however, is a completely different discussion. Privacy and protection from abuse of such information has now become a priority concern for everyone and currently there is a widespread worry that government simply does not have the trust of people to ensure its safeguarding. Memories of May 4, 1970 may come back to haunt many.

Governments are proposing laws allowing the tracking and archiving where users are on the Internet. These laws have their foundation in protection against illegal downloading of copyright materials and while valid, have far more reaching consequences than that purpose, and most recognize it as such - except many politicians. How much more information is the government going to track - this blog perhaps? I know that the 754^th ELSG - Electronic System Group (part of the 554^th ESW Wing) of the U.S. Air Force out of Hanscom Air Force Base has visited the blog, as has the Central Intelligence Agency. That doesn’t mean they are monitoring or tracking this blog, but what’s to stop them for doing so (hi guys! *wave*) and creating a file? - Good thing I know they’re the good guys…..

Coming up next - Justice System and Courts: they might ultimately decide the fate of the Internet

November 22nd, 2009

Internet: A threat to government or the other way around? (Part 2)

Posted by Doug Hanchard @ November 22, 2009 @ 3:30 PM

Categories: Blogs, Censorship, Congress, Courts, Elections, Government 2.0, Government technology, Homeland security, Journalism, Justice, Multi-media, Obama, Open government, Senate, Social networks, Spam, State & Local Govt, Web, politics

Tags: News, Internet New, Spin Bad New, Internet, Portals, RSS, Government, Blogging, Doug Hanchard

Part II

It’s been suggested in many articles that President Obama won the U.S. election in 2008 because his campaign used Twitter, Facebook and other social media effectively over the course of the campaign that spanned two years.  But this new instant social media clearly it works both ways: Bad news travels much faster, and with significantly more power, than good news ever does. Face it: People love dirt and passing on bad news more often, with negative results which tend to stick in a voters mind for a longer period of time than good news does.

The snowball effect

There’s more to it than just a story being uploaded and published on a blog or RSS feed. It goes a lot farther, much much farther. Internet news is now available in every language, where anybody who has access to a computer or smart phone is now a potential audience for ‘news’. That has politicians nervous because just how many of these stories are published with incomplete information along with confirmation that the material they are publishing is true. Harder still, once it’s published, how much effort do you put into getting a retraction if the story is inaccurate? And if the politician pushes too far, it may be perceived that there is in fact truth to the article, compounding the problem.  Twitter spreads news like a virus and it’s unstoppable and often it doesn’t, if ever, post retractions or corrections at the same velocity. We thought we understood the 7/24 news cycle when the era of 200 television stations became a reality… uh no…not even close were we in understanding what this cycle means - until now.

The Spin

Bad news is also how the opposition takes aim at its targets. Once a story is in the wild, you can bet your opposite is firing out their take on a story, sometimes with twice the venom and quadruple the amount of information that can literately engulf the target.  If you thought spam was a problem, political drama is going to crush it in the years to come.  One question it raises is: Can we absorb it all? The politician may have an escape route after all. But there’s an old saying: If enough junk is thrown at the wall, some of it is going to stick…

The story

News is also about agendas that elected leaders want to you to vote for. Out go the press releases, RSS alerts, Twitter, blogs and social portal postings. You become engulfed in it. You can’t surf anywhere without it coming at you. Well, you can, but don’t worry; they’ll find you anyway and make sure you listen. As opposing sides pitch you why each respective side is right and the other is wrong, you wonder if they even remember what they represent you for in the first place. This onslaught of political news is ignored, absorbed and debated and the arguments and dilution of substance begins. Often it can be ugly at one extreme to complete blandness at the other.  Politicians rarely remember which side of the bed they woke up on, why should it be any different trying to get a bill passed on the floor of the legislature?

What some leaders are starting to realize is that if they are not careful, their constituents will tune out. So far that’s not holding true, with the majority of western world eligible voters having access to the internet and having an email address or a cell phone with a data plan. Most troubling for elected officials are secondary news sources that create perception beyond their editorial control. These secondary sources are your friends that pass on the news, as a tweet, email, blog or text message which are condensed and revised pieces of news. This audience tends to get engaged BECAUSE it came from a source they associate with. The future might hold that people create firewall or filter rules that prevent political messages getting to them, but rarely will they reject these secondary sources of news.

Reaction to government has moved from the lawns of universities and parks to the Internet.

Coming Next:  There are more Internet Packets than there are bullets

November 20th, 2009

Internet: A threat to government or the other way around?

Posted by Doug Hanchard @ November 20, 2009 @ 6:58 AM

Categories: Blogs, Courts, Cyberwar, Elections, Government technology, Journalism, Multi-media, Net neutrality, Open government, Privacy, Regulations, Social networks, State & Local Govt, Telecom, Twitter, Web, Winter Olympic Games, politics

Tags: President, Internet, Government, Vertical Industries, Doug Hanchard

Could the Internet pose a threat to government as an institution and create significant problems that shape how governing in the future occurs around the globe?  Or are government a danger to users of the Internet — and vice versa?

The answer is maybe both.  The internet has plunged government institutions into a very steep learning curve; creating new frontiers that many bureaucrats believe help how they run the country. For many departments, it’s been a windfall in financial savings such as publishing news, services, and many other programs. But for the actual governors of a country, it’s become quicksand or worse: the death knell for an elected official. The power brokers have found that making deals that used to be done in secret are now just about impossible to do. Getting a deal done, negotiating give and take on a bill is now leaked before the ink has even dried, because a draft is already out on the internet on some blog or news forum - like this one.  Senators, Congressmen/women, parliamentarians around the world no longer worry about one single person; suddenly, anyone around them can be the next Deep Throat tell-all informer, straight from their BlackBerry to Twitter, and their career could be over.

It could be argued that the internet is the great equalizer to government and its institutions, preventing them from becoming too powerful. For other agencies, it’s an entirely new battlefront - one which they now must confront - and use.

• The Internet is the great creator and destroyer of current and next generation politicians.
• A journalist does his homework and steadfastly enshrines ethical methods.

These two statements are about to collide in a head-on crash of extraordinary proportions. When U.S. President Nixon resigned from office, it wasn’t a news story covering a week in the life of a President’s downfall. It started in June of 1971 and finally ended when he left office in August of 1974. Newspaper reporters had to maintain constant pressure on information leaking out of the White House and Defense Department for three years.  Watergate was covered by some of the most respected journalists in the world and ensured that the facts pertaining to the story followed strict guidelines before publication. Those standards were what ultimately brought down a President.

Standards 2009… I don’t have time for that!

Today, a single story with enough information that is both accurate AND false can wipe out a politician in the amount of time it takes to log into a BlackBerry, type out 140 characters onto Twitter.com and you’re done like tweet….

The amount of retractions and corrections that news organizations have published has skyrocketed over the past several years. I myself have had to correct a story’s accuracy of facts. The speed of the internet has also created a conundrum that existed already in newspapers: Deadlines, which have now accelerated from several hours to ‘hit the press’ to seconds to get it online before the person across the street on his cell phone blogs it. Competition isn’t what it used to be. A single event can have devastating effects that spread and collects unwitting victims that are also elected, thus ending that official’s colleague career.

Coming Next: Bad news travels faster than good news

November 17th, 2009

Internet Governance Forum goes to Egypt and hits a few snags

Posted by Doug Hanchard @ November 17, 2009 @ 9:42 AM

Categories: Censorship, China, Copyright, E-government, Green Dam, International, Internet Governance Forum, Journalism, Justice, Net neutrality, State & Local Govt, United Nations, politics

Tags: Internet Governance, U.N., Egypt, Internet Governance Forum, Internet, Doug Hanchard

It seems that no matter where, when and why, somebody has to make sure a political statement is made. Now it seems that the United Nations is also getting into the Internet debate and dipping its toes into the Net Neutrality debate. The Internet Governance Forum is no different. Funded by the United Nations, its political firestorms are no different than those occurring daily at the World Headquarters in New York.

Sir Tim Berners-Lee delivered a keynote speech, launching the World Wide Web Foundation at the Internet Governance Forum sponsored by the United Nations being held in Egypt.  A most unique place in which to hold the event some suggest. That in turn raised some eyebrows of another group, Reporters without Borders suggesting that the Government of Egypt is ‘hostile’ to the very concept of the Internet.

Then not even a day into the conference, Egypt announces that it’s launching a Arabic domain .masr to abbreviate Egypt name. And then somebody lit the fuse.

The BBC reported that the United Nations requested that certain posters and flyers stop being handed out during the conference with respects to a film about ‘Free Tibet’. From there it has been all downhill. This is the headline story instead of one of the key topics of the event, Security Openness and Privacy.

And the conference isn’t even over yet.

November 17th, 2009

The Queen could better manage security of personal information than civil servants are

Posted by Doug Hanchard @ November 17, 2009 @ 6:02 AM

Categories: Congress, Databases, E-government, Encryption, FBI, Government technology, Healthcare, Home Office, IT Management, Justice, Law enforcement, MI5, MI6, Memory Sticks, Network security, Personnel Management, Privacy, Public health, Queen Elizabeth II, Regulations, Royal Family, Scotland Yard, Security, Senate, State & Local Govt, UK, United Kingdom, piracy

Tags: Council, Health Care, Training, Servant, Laptop Computer, Ministry Of Justice, Notebooks, Vertical Industries, Identity Theft, Benefits

Her majesty’s servants seem to be lacking any sense of responsibility these days. Information in the health care sector, voter information are being either stolen or misplaced on a regular basis. Hundreds of incidents are occurring.

It’s one thing for a leak to be politically motivated, but quite another when it’s careless. In an article I wrote two weeks ago about an U.S. Ethics Committee staffer file sharing a sensitive file investigating members of Congress and winding up in the hands of the Washington Post ,many talk back readers suggested it was intentional.  England on the other hand, seems to have poor training and staff that have little respect or understanding of what they are dealing with.

Last week, the BBC reported that in the U.K., health records are being ‘lost’ in unprecedented scale:

“Unacceptable amounts of data are being stolen, lost in transit or mislaid by staff. Far too much personal data is still being unnecessarily downloaded from secure servers on to unencrypted laptops, USB sticks, and other portable media.”

Companies and public bodies that recklessly or deliberately break the rules face fines of up to half a million pounds from 2010. The Ministry of Justice is considering allowing the ICO to impose fines in the most serious cases.

Fines? How about PRISON instead? Nobody seems to budget for training or make individuals aware of the consequences if data is ‘lost’.

Organized crime seeks out data and coordinates such thefts. In a recent FBI investigation, they nabbed a ring that stole over $9 million with individual and commercial banking information compiled over an extensive period of time and found vulnerability in the bank network. The plan was then executed in less than 12 hours. The three masterminds were caught and yes - they ARE going to prison.

But when civil servants have proper control of the information they are dealing with, patient records and other database formats of personnel records and are lax in the way they handle, manage and secure the data there seems to be a complete lack of discipline for their actions. The bottom line is that nobody seems to care. They have inquiries, investigations and commissions of what went wrong, but in recent history, NOBODY has been fined or prosecuted for what appears to be absolute contempt for security of individuals’ information.

In England it’s almost on the verge of bizarre. The Home Office Minister, MP Hanson wants every ISP to monitor and enable them track where a user has been and what they are downloading - but they can’t seem to even dismiss an employee for losing or locking down memory sticks or laptops with complete data records of individuals that is far more damaging in terms of potential financial ruin of an individual.  The Right Honorable MP Hanson needs to check his backyard before worrying about what happens in public. The need to be heavy handed seems to be used on trivial things, like spying on a city council member that may or may not live within city limits - 21 times! Perhaps it’s time that Scotland Yard bring back Paul Temple and MI6 pull 007 out of retirement and wring somebody’s neck and throw them in jail, let alone be fired. This week, in yet another complete lack of security protocol, 4 laptops go ‘missing’ in a single event.  One of the laptops has voter information — with sufficient data to ruin an individual’s identity with the information contained on the laptop.

Files contained names, addresses, dates of birth, signatures, postal vote forms and statements used to confirm the identity of 14,673 voters. Councillor Julian Daly, whose details were on the missing laptop, said the situation was “troubling”.

The data was protected by two levels of security, the council said, but admitted there was a “slight risk” it could be accessed.

Hackers have time - it’s not a slight risk, it’s a DEFINITE risk.

Everyone affected is to receive a letter to inform them of the situation.

Inform? What good is that going to do? Their identities have ALREADY been compromised.

Mr Daly, who is leader of the Conservative group at the Lib Dem controlled council, added: “That’s all the information you need to set up a bank account. It’s classic identity theft territory. “It is troubling that the data was on a portable machine and it was accessible for someone to walk off with it.”

Bureaucrat Understatement of the year:

Daniel Goodwin, the council’s chief executive, said: “I would like to apologise to residents and reassure them the council takes its responsibility to look after their personal data very seriously.”

Seriously - then Mr. Goodwin should take responsibility for complete lack of training of staff under his management and turn himself in and go to jail. It’s going to take that kind of punishment before somebody figures out that people have to follow some pretty basic COMMON SENSE rules and regulations or face the consequences. Either that or go to jail.

It would appear that the common trait among all these incidences in training or even having a security practice in place when such information is being used by employees, contractors and administrators. And clearly there is no sense of responsibility by any of the staff using the information. I sense HRM Corgi’s could manage security of the information better than some of the administrators in charge.

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November 17th, 2009

Do former CEOs make better politicians than career diplomats?

Posted by Doug Hanchard @ November 17, 2009 @ 5:48 AM

Categories: Congress, Elections, Open government, Senate, State & Local Govt, White House, california, politics

Tags: Meg Whitman, Carly Fiorina, President, Politics, Theodore Roosevelt, Professional Development, Career, Doug Hanchard

Both Meg Whitman (E-Bay) and Carly Fiorina (HP) are entering U.S. politics in California where anything is possible. Both were high tech corridor heavyweights managing two of the largest ICT corporations in the world. Ross Perot (EDS) tried to run for President - twice. Some considered his chances weak in the beginning, yet he almost pulled it off, some analyst suggest. Former Vice President Cheney while CEO of Halliburton between 1995 and 2000, has always been in politics starting in 1969 until his retirement last year.

U.S. Governments generally elect career politicians, rising through the ranks from town councils, state legislatures and finally federal institutions. Many have careers spanning 40+ years. Congressman John Dingell of Michigan has served in office since 1955 and is the longest serving elected House member in history.

There are two other sources of diplomats. One is not too far distant from the political spectrum, the other is. The first is the military, Gen Eisenhower (President) , Gen Colin Powell (Secretary of State), and several generals since the civil war went into politics at various levels. One of the surprises in the 20th century was General Douglas MacArthur’s decision not to enter politics despite many who felt he would have won a Presidential race in 1952. Theodore Roosevelt has the distinction of serving first in politics, leaving to enter the military (1898 Spanish-American War) and reenter politics eventually becoming the 26th U.S. President from 1901 to 1909.

The other source is actors such as former President Regan, Fred Thompson (Senator), Clint Eastwood (Mayor), Arnold Schwarzenegger (Gov of California) and many others. The track records of each are likely to be debated forever.

The corporate world has not had significant leadership roles in recent U.S. elections. The question often arises as to why. The answers vary from scrutiny, pay, and general consensus; it’s easier to influence change from outside the political arena than from within. Should be an interesting news cycle watching Meg Whitman and Carly Fiorina’s attempts getting elected in California. Silicon Valley may not be the safe haven they think it is. Fiorina is challenging three-term Senator Barbara Boxer (who’s been in federal politics since 1983) while Whitman is going up against the Terminator who’s been Governor since 2003.

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November 13th, 2009

Life insurance may prove difficult to get if you contract H1N1

Posted by Doug Hanchard @ November 13, 2009 @ 11:06 AM

Categories: Canada, Congress, Databases, E-government, Healthcare, Obama, Privacy, Public health, Regulations, State & Local Govt, White House

Tags: Insurance Company, Health Care, Life Insurance, H1N1 Flu, Insurance, Benefits, Vertical Industries, Healthcare, Financial Planning, Personal Finance

President Obama wants to ensure health insurance companies cannot deny you coverage if you have a pre-existing condition. This has key component of the President’s health care reform package going through the U.S. Congress.  He may have another challenge lying ahead - life insurance.  Already some insurance carriers in Canada, because of the pandemic H1N1 Virus, are asking on application forms if they have contracted it. In a Sun Media / Peterborough Examiner news article, this could lead to future profiling of consumers health and may eliminate the ability to get life insurance for some.

This may also force strict guidelines on health information privacy that a health insurance provider has in its database and ensuring that life insurance companies do not have access to it. It is legal to ask about a consumers current health and personal lifestyle habits such as smoking, but it does not bar you from getting coverage, only that it may have affect on what your monthly or yearly premiums will cost.

The debate this opens up is more than a few simple questions and no easy answers.

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November 13th, 2009

Google hit again with Street View privacy concerns - in Switzerland

Posted by Doug Hanchard @ November 13, 2009 @ 7:50 AM

Categories: Canada, Copyright, Courts, Databases, European Parliament, Google, Government technology, Intellectual Property, Privacy, State & Local Govt, Switzerland

Tags: Google Inc., Switzerland, Image, Privacy Concern, Doug Hanchard

First it was Canada, then in Google’s own back yard in the U.S. and now other countries are following suit with privacy concerns over Google’s Street View image database. Switzerland has been reviewing privacy concerns about Street View for the past year.

Google had some significant challenges deploying street view images of Canadian cities and towns based based upon complaints from the Canadian Privacy Commission. Google’s solution was to blur out the images of licence plates and faces. Canada’s Privacy Commissioner (and others) and reviewed the solution and blessed it. Google thought this would be the right path for other countries. Turns out, it’s not enough. In a BBC report, a Swiss court has instructed Google to pull all images in Street View, saying that it did not make sufficiently ‘unrecognizable’ people in images published.

It’s not just images of people that also concerns the Swiss authorities - it’s where, such as hospitals, prisons and other sensitive areas. That has not been brought up in other countries as an issue - yet. Google has blurred images of licence plates and peoples faces in all the cities I checked, Vancouver, B.C. near Canada Place, New York City on Wall Street and Geneva, Switzerland.

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Here are three images I created using Google’s Street View service.

Vancouver, B.C.

New York City, New York

Geneva Switzerland

November 10th, 2009

U.K. minister wants enhanced monitoring of Internet usage

Posted by Doug Hanchard @ November 10, 2009 @ 7:06 AM

Categories: Commerce, Courts, Cyber Security, Cybercrime, Databases, E-government, Government technology, Home Office, IT Management, Intelligence, International, Law enforcement, NSA, Network security, Networking, Open government, RIAA, Regulations, Security, Servers, Social networks, Standards, State & Local Govt, Telecom, UK, VoIP, piracy

Tags: Internet Usage, Agency, British Broadcasting Corp., Monitoring, Internet Service Provider, Service Provider, U.K., Web Portal, U.K. Home Office Minister David Hanson, Minister Hanson

U.K. Home Office Minister David Hanson is pushing for further data archiving of information by Communications Service Providers, including such web portals as Facebook. In a BBC published article, the Minister responsible for Privacy, Christopher Graham, (along with several other un-named ministers) has some serious concerns  with the proposal.

Home Office Ministry - United Kingdom

Not only does Minister Hanson suggest that records be accessible at the source, but also tracked by internet service providers. Such a system would require immense capital and infrastructure. Based on what the Minister desires, it would appear that he wants investigative agencies to have broader mandates in observing people and creating dossiers on anyone in the world. This suggests that the British are gearing up to have a significant electronic intelligence community, similar to the U.S. variant, the National Security Agency. While most G-8 nations have extensive archives and records, it has never been required by local internet service providers or other telecommunications companies to maintain the records to the extent the Home office is suggesting. Such systems have never been within the budget of local police agencies. Minister Hanson is possibly suggesting that these costs should be passed on to the user of the internet services through cost sharing mechanisms of the communications provider and the government through direct subsidy, using tax dollars to implement the initial construction of the platforms required. Read the rest of this entry »

November 5th, 2009

FCC Chairman testifies on driving while texting

Posted by Doug Hanchard @ November 5, 2009 @ 2:30 PM

Categories: Canada, Commerce, Congress, FCC, Law enforcement, Mobile/wireless, Obama, State & Local Govt, Transportation

Tags: FCC, Phone, Chairman, Cell Phone, Federal Government, Cellular Phones, Telecom & Utilities, Government, Consumer Electronics, Personal Technology

Last week I posted that the Government of Ontario has implemented a ban on driving while using a mobile phone or CB radio. U.S. Congress is now holding hearings on the issue.

Chairman Julius Genachowski of the Federal Communications Commission testified before the Subcommittees on Communications, Technology and the Internet, Commerce, Trade, and Consumer Protection, Committee on Energy and Commerce on the topic of Technological Devices and Vehicle Safety. Chairman Genachowski’s testimony brought out some interesting facts.

1995: approximately 34 million people had subscribed to a mobile phone.

2009: 276 million

The National Highway Traffic Safety Administration reported in 2008 that driver distraction is the cause of 16% of all fatal crashes - 5,800 people killed - and 21% of crashes resulting in an injury - 515,000 people wounded.

I posted last week that 6 U.S. states have banned driving while talking on a cell phone. 18 states now have some kind of law, primarily aimed at texting while driving.

President Obama signed an Executive Order banning all Federal employees (except in an emergency) from texting while driving any government vehicle or driving while on the job.

According to the Automobile Association of America (AAA), nearly 50% of teens admit to texting while driving.

Bluetooth and speech-to-text technology sales are likely to skyrocket, along with civilian versions of Heads Up Displays (HUD) in rear view mirrors.